Practice software integration
Make sure it connects directly to your system, such as Dentrix, Open Dental or Eaglesoft. It should read your openings and book appointments, not just take messages.
Payoff Tracker / Dental
Dental
AI Receptionist for Dental Offices: Costs, Features and Payoff
An AI receptionist can answer the calls your front desk can't get to. Here is how to judge whether one fits your practice and whether it will pay for itself.
The phone is often where a new patient decides whether to book with you. When a call goes to voicemail, many callers don't leave a message. They call the next practice on their list. Missed calls also mean fewer reschedules, slower recall, and patients in pain who can't reach you. Your front desk is busy checking patients in, handling insurance and managing the schedule, so they can't always answer the phone too. An AI receptionist can cover those gaps, but only if it fits how your practice works.
What to check before you buy
HIPAA and a signed BAA
The vendor should sign a Business Associate Agreement and explain how it stores, sends and keeps recordings and patient details.
After-hours emergencies
It should spot urgent calls, follow your instructions and reach your on-call contact.
New-patient intake
It should collect insurance, the reason for the visit and contact details, and put them straight into your system.
Measured results: dental practices
No measured dental results have been published yet. Each new result goes here in this format.
Example data - replace with measured results
Week of [date] · [Practice type, city] · [Vendor, plan]
| Monthly cost | Calls answered | Missed calls recovered | Bookings | Value per booking | Payback |
|---|---|---|---|---|---|
| $149 | 312 | 41 | 9 | $250 | ~2 days |
This row is a layout example only, not a real result. Payback = monthly cost ÷ (bookings × value per booking ÷ 30 days). The weekly post also records the setup fee, which is blank on this sample until a real invoice is attached.
What AI receptionists cost: published prices
These are general-purpose AI receptionist plans, copied from each vendor's public page. Dental-specific vendors often price on request. We'll add them once their pricing is published or measured.
| Vendor | Entry plan (published) | What's included | Higher tiers | Source (checked Oct 16, 2026) |
|---|---|---|---|---|
| Rosie | $49/mo | 250 min/mo, message taking, appointment links by text | $149/mo (1,000 min, calendar booking) · $299/mo (2,000 min) | heyrosie.com/pricing |
| Goodcall | $79/mo | 100 unique customers/mo, then 79¢ each. No per-minute charges | $129/mo (500 customers) · $299/mo (2,000 customers) | goodcall.com/pricing |
| Frontdesk (My AI Front Desk) | $99/mo ($79/mo billed annually) | 200 voice min/mo plus chat, SMS and CRM | Partner/Enterprise: custom | myaifrontdesk.com/pricing |
| Smith.ai AI Receptionist | Free (25 calls/mo, then $3.00/call) | Pro $150/mo at $2.00/call, with live-agent backup | Enterprise from $500/mo ($1.67/call) | smith.ai/pricing/ai-receptionist |
FAQ
How much does an AI receptionist for a dental office cost?
Published plans in the price table start at $49 a month (Rosie) and go up to $500 a month and more for enterprise tiers (Smith.ai), depending on the vendor and call volume. Smith.ai also offers a free tier of 25 calls a month. Frontdesk lists $99 a month, or $79 a month billed annually. Watch for per-minute or per-call overages, and confirm the current terms on the vendor page linked in the table.
Will an AI receptionist replace my front desk staff?
For most practices, it handles the overflow instead of replacing anyone. It answers when your team is busy, at lunch or closed.
Can patients tell they're talking to an AI?
Often they can, and many vendors recommend telling callers up front. What matters more is whether the call gets resolved.
Methodology: we copy pricing and features from each vendor's published materials and check them when we update this page. Measured results come from shared call logs. Full methodology.